Privacy Policy

South East London Slingers

 

South East London Slingers is a partnership based in Greenwich, England. We run this website (southeastlondonslingers.co.uk). We do not use third party services to operate our bookings and hire services. All data collected for this is done on paper and kept in a locked file. We will only keep in touch with people who have asked for further help, those who have hired a sling or carrier and those who have a membership that is coming to an end. You will never receive any promotional data or marketing from us unless you have specified an interest in either promotional deals on slings or in other local services that may support you and your family. 

If you’ve got any questions, or want to know more about data we might have collected about you, email southeastlondonslingers@gmail.com .


This page was published on 25th May 2018. It will be next reviewed and updated on 25th May 2019.

Our Privacy Principles

At South East London Slingers, we take our approach to data seriously, so we’ve set some guiding principles that all of our work follows:

We only record data we really need. This reduces the risk of exposing sensitive data, and means people have more control over what they share with us.

We store data securely – No one should be able to access our data without permission, either by accident or design.

We keep personally identifiable information confidential* – the data held by us will ONLY be accessed by Tia, Sarah S and Sarah L.

We’re clear about data use – We’re up front about what we’ll do with information: how we store it, who’ll have access to it and when we’ll delete it. If we won’t use it, we don’t keep it.

We make decisions as a partnership – Sarah S, Tia and Sarah L always discuss decisions about data use together.

We hold ourselves to account – We as a partnership must be able to explain and justify every decision made about the way a client’s data has been gathered, used and managed.

* The only exception there would ever be to this is our safeguarding obligation: if we think a child is in an unsafe situation, we have a legal duty to share this with relevant services. This obligation overrides data protection requirements. We will always try to talk to a client if this is the case.

Social Media

South East London Slingers uses several social media accounts to share our work and success stories. At the moment, this includes:

We occasionally use the analytics tools provided by these platforms to understand how we can use them better.

If you have any questions about the above privacy policy, or require further information as to how we use your data, then please get in touch.


We will only ever put a photo of you or a family member (including children) if you have already agreed in advance.

Terms and Conditions

image8

Important Information

Sling Hire Terms and Conditions

Contact details must be provided each time you hire a carrier/carriers with your full name, address, e-mail and mobile number. Loan charges will be recorded on a hire form for you, together with a the carrier(s) hired, any accessories and the date due back.

Loan Cost and Duration

o Up to two carriers may be borrowed at any time.

o The standard loan period is up to 2 weeks. You may borrow a carrier for a longer period by adding additional weeks before your loan hire is up. If doing this, please check the listing to ensure the carrier isn't reserved for any of the time period you'd like..

o Each carrier loan costs £10/£15 (depending on membership) for up to 2 weeks.

o Providing the carrier is not reserved, the hire period may be extended up to a total of 8 weeks. If you would like to rehire, we will need to see the carrier at the end of those 8 weeks before renewing the agreement. Payment must be made BEFORE each additional hire period commences.

Deposit

o A fully refundable deposit is required for each loan made to people without a membership. The deposit amount is £50 and will be returned in full following the timely return of the carrier, undamaged, with any accessories.

o The replacement of any lost carriers, accessories or instructions will be paid for out of your deposit. Charges for items damaged beyond normal wear and tear will be judged on a case by case basis.

Payment Methods

o Loan costs are payable in advance by card, PayPal, bank transfer or cash, if hired in person at a Consultation or at a library session.

o Loan deposits are payable in advance by card, PayPal or bank transfer.

Late Returns

o For any days overdue that had not been agreed by us we will charge an initial charge of £5 admin fees and £1 per day late fees. These fees will be deducted from your card details via Stripe.

o Under adverse or unforeseen circumstances we may reduce or waive fines for late returns as long as the late period is less than 7 days and has been fully agreed by us before the end of the loan period.

o Under extreme circumstances, fines may be waived at our discretion.

Standard Carrier Loans

o Returns should be made to the appropriate sling library session at Big Red Bus Club. The slings should be handed to either Sarah Lawson, Sarah Smith, Tia Buxton or Leanne Glasscoo so that it can be checked before you leave.

o The carrier may be returned as a door stop return to either Sarah Lawson in Kidbrooke or Sarah Smith in Woolwich Dockyard at an agreed time. If this agreement is not met by you not turning up at the arranged time, this will incur a £10 fee.

Condition of the Carrier

o All carriers are checked before lending to ensure they are in good condition and working order. The borrower may check the condition of the carrier prior to the start of the loan and must confirm on the loan form that it is in working order.

o It is the borrower's responsibility to check over the carrier before every use. Check all buckles, hems and seams ensuring that there are no tears, breaks, cracks or holes. If any damage is discovered, please stop using the carrier immediately and contact us.

Safe Use of Carriers

o All carriers are provided with an emailed copy of the manufacturer’s instructions for safe use. If for any reason they are not supplied it is the borrower's responsibility to ask for a copy of the manufacturer's instructions. 

o The borrower must read all safety, use and care instructions provided prior to using the carrier. Carriers must only be used in accordance with the manufacturer's instructions given.

o All carriers are extremely safe when used properly, however, misuse can cause injury to yourself or child. It is your responsibility to ensure that you are using the carrier correctly and that your baby is safe at all times. South East London Slingers cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.

o We suggest that after familiarising yourself with the instructions given you then practice using the carrier with a doll/teddy or cushion/pillow so that you get used to the tying/fastening/adjusting methods.

o Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.

o If you feel any pain while carrying your child, change the carrying position or remove the carrier.

o If you are unsure about anything you read in the instructions, are not sure what you're doing or are at all concerned, please ask us. We can point you in the direction of lots of helpful sites to give you tips to make sure you're getting the best out of the carrier and using it safely.

Care of Carriers

o Under no circumstances is it permitted for you to smoke or vape whilst wearing or holding the carrier. Please inform us if you are a smoker, or if there is a smoker in your home as we will need to carefully launder the carrier after it is returned. Smoking is known to increase the risk of cot death for babies, and these risks have also been linked to babies being in close contact with clothing or objects contaminated with smoke particles.

o Please do not wash the carrier. We will clean all carriers regularly and know how to deal with the usual marks. If you feel it is necessary that the carrier is cleaned while on loan to you, please contact us first for advice.

o We cannot guarantee that there are no marks or hairs on the carriers we lend. Carriers are spot-cleaned and only laundered if necessary as freshly washed carriers will not be as soft or flexible as those that are not. If you would prefer to use a freshly laundered carrier please request this before you borrow. This incurs an extra charge of £3 and we require at least five days’ notice for washing and drying time.

o We cannot guarantee that there are no animal hairs on our carriers, but we ask that all carriers are kept away from pets to minimise this possibility. If you are very allergic to animal hairs, please request that the carrier be laundered before you borrow it to help reduce any potential reaction.

o Food and posset marks are expected when carrying children, but please keep the sling away from anything that may stain more permanently (oil, paint, pens, etc.), or anything that might damage it (scissors, Velcro, keys in your bag, fire, etc.). The cost of damaged beyond normal wear and tear may be removed from your deposit or organised through communication with the library directors.

All slings, carriers, instructions and accessories remain the property of Sarah Lawson, Sarah Smith, Tia Buxton or South East London Slingers at all times, and all loans are subject to availability and our discretion. We have put some of our personal collections into the Library Catalogue; these slings may be removed from hire without notice.

CPD and Insurance Details

Insurance details

We are fully covered by BGI for public liability insurance under their Health and Well-being Policy.

 

  • They cover us working in any owned, rented, hired or client’s property, including retreats worldwide (excl.US/Canada);
  • £5.0M indemnity on Public & Product liability;
  • £5,000 cover on business stock & equipment;
  • £5.0M Indemnity Medical Malpractice;
  • Legal expenses, breach of confidentiality, website & email infringements;
  • Identity Theft;

CPD undertaken by our volunteers

Sarah Lawson: 

Born to Carry Peer Supporter Course run via North London Sling Library May 2017

Sling School Safety in Carrying course By Morecambe Bay Slings, October 2017

Babywearing consultancy run by School of Babywearing, December 2017

Feeding and Slings rung by Slingababy April 2019


Sarah K Smith:

Attended School of Babywearing training October 2013

Slingababy training February 2016 

Online Mindful Rebozo Course December 2017

Sling School Safety in Carrying course By Morecambe Bay Slings, April 2018

Full Slingababy Consultant having done a project to benefit my community December 2018

Feeding and Slings rung by Slingababy April 2019


Tia Buxton:

Peer Supporter through School of Babywearing January 2019

Feeding and Slings rung by Slingababy April 2019